Services

At LUCA, we believe in offering personalized solutions that evolve alongside your unique needs and expectations, ensuring satisfaction every step of the way.

CUSTOMIZATION

Discover the epitome of luxury with our fine jewelry customization/made-to-order service. From breathtaking engagement rings by designer Jennie Kwon to heirloom-worthy pieces from ITÄ, among others, we carry a selection of customizable and made-to-order pieces that are sure to fit any occasion. In addition to pieces we carry in our online and brick-and-mortar store, we serve as an intermediary between customers and brands for those pieces that are not instantly available.

Explore our selection of customizable and made-to-order pieces here

For inquiries regarding customization or made-to-order pieces, please email us at shop@lucabyluca.com

PRIVATE PERMANENT JEWELRY EVENTS

We're thrilled to bring our widely coveted Poetry Bracelets to you and your guests, no matter the occasion! When hosting a private event with us, a LUCA jewel will come to you and ensure all your guests leave with a customized, 14k gold bracelet they'll cherish for years to come.

*A deposit of $100 is required to book this service. The deposit is non-refundable and offers the opportunity to reschedule if notified within 48 hours prior to the established date. The deposit will be applied to the total spending amount at the end of the party. Deposit may vary for parties of 10 or more.

*A minimum of 6 guests/bracelets is required to book for a private event.

Please note that, at the moment, we only offer this service within San Juan and vicinity. 

We kindly ask that you reach out to us via email at shop@lucabyluca.com to confirm event details, availability, and/or answer any inquiries prior to booking this service.

For more information regarding our Poetry Bracelets, please visit: Poetry Bracelets Information

REPAIRS

We stand behind the quality of our products, crafted with meticulous care and attention to detail, as well as a commitment to timeless elegance. Hence, we offer a comprehensive repair service for all LUCA jewelry in partnership with professional, local jewelers.

Please note there may be a fee for this service, which is determined upon inspection of the piece.

If you are unable to drop off your piece in our store, we encourage you to reach out to us at shop@lucabyluca.com so we can better accommodate you.

SAME-DAY DELIVERY

Elevate your shopping experience by allowing us to coordinate swift and seamless delivery of your much anticipated items right to your doorstep (or your loved one's!) At checkout, simply select our Local Delivery option and let us know where you would like to have your ordered delivered, all for a small fee.

GIFT WRAPPING

Whether buying online or in-store, embrace the art of gift-giving by adding that extra touch of care and thoughtfulness to your presents. With our service, your gifts will be ready to impress, reflecting the quality and craftsmanship that define our brand.