Services
At LUCA, we’re all about providing personalized solutions that grow with you, making sure you’re happy every step of the way.
CUSTOMIZATION
Looking for something extra special? Our fine jewelry customization and made-to-order service lets you add a personal touch to timeless pieces. From dreamy engagement rings by Jennie Kwon to heirloom-worthy designs by ITÄ and more, we offer a thoughtfully curated selection of customizable and made-to-order jewelry to suit any moment.
Explore our selection of customizable and made-to-order pieces here
Have questions or a custom piece in mind? Reach out to us at shop@lucabyluca.com — we'd love to help.
PRIVATE PERMANENT JEWELRY EVENTS
We’re excited to bring our beloved Poetry Bracelets to you and your guests — perfect for birthdays, bachelorettes, or just-because gatherings. Host a private event, and a LUCA jeweler will come to you with everything needed to create lasting, personalized 14k gold bracelets your guests will never want to take off.
- A $100 deposit is required to secure your date. It’s non-refundable, but you can reschedule if you let us know at least 48 hours ahead. This amount goes toward your total spend. (For parties of 10+, deposits may vary.)
- A minimum of 6 bracelets/guests is required for private bookings.
- Currently, this service is available in San Juan and nearby areas.
To check availability or ask questions, please email us at shop@lucabyluca.com — we’ll help you get everything sorted.
For more information regarding our Poetry Bracelets, please visit: Poetry Bracelets Information
REPAIRS
We put a lot of love and care into every LUCA piece — and we want them to last for years to come. If something needs fixing, we’ve got you covered with our repair service, offered in partnership with trusted local jewelers.
There may be a small fee, depending on the repair needed, which we’ll confirm after inspecting the piece.
Can’t make it to the store? No worries — just email us at shop@lucabyluca.com and we’ll find a solution that works for you.
SAME-DAY DELIVERY
Need your piece in a hurry? We offer same-day local delivery to make things easy. Just select Local Delivery at checkout and tell us where to bring your order — perfect for last-minute gifting or treating yourself on the spot.
A small delivery fee applies.
GIFT WRAPPING
Whether you’re shopping online or in-store, we’re happy to help you add that thoughtful finishing touch. Our gift wrapping service makes your present feel extra special — a perfect match for what’s inside.