Messaging Terms & Conditions

Messaging Terms & Conditions

LUCA
750 Ave Fernandez Juncos, San Juan, PR 00907-4247, United States

1. General

By opting into LUCA’s SMS service, you consent to receive recurring automated marketing and informational text messages. These may be sent using an automatic telephone dialing system to the mobile number you provided at sign-up or to any updated number you designate.

Message frequency may vary based on your interaction with LUCA. We reserve the right to change the frequency, sender ID, or number used to send these messages at any time.

Standard message and data rates may apply. Please consult your mobile carrier for details. LUCA and your mobile carrier are not responsible for delayed or undelivered messages.

Note: Your consent to receive text messages is not a condition of any purchase.

2. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

3. How to Opt-Out

You can unsubscribe from LUCA’s messaging service at any time:

  • Text STOP in response to any message.

  • Click the unsubscribe link (if included in the message).

After unsubscribing, you’ll receive a confirmation message. You won’t receive further messages unless you re-enroll by signing up again.

4. Customer Support

Need help?

  • Email us: shop@lucabyluca.com

  • Call or text 787-525-8291 for assistance or opt-out instructions.

Some messages may also contain links with additional support and contact information.

5. Phone Number Changes

If you change or transfer your mobile number, you must:

This helps prevent your messages from being sent to the wrong person. It’s your responsibility to inform us of number changes in order to continue using the service.

6. Privacy Policy

To understand how we collect, use, and safeguard your personal data, please review our Privacy Policy.

7. Terms Updates

We reserve the right to modify or end this messaging program at any time. Updates to these terms will take effect immediately upon posting to this page.

By continuing to use the service, you agree to the updated terms. If you do not agree, please unsubscribe from the program.